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Receptionist/Switchboard Operator

Rectron (Pty) Ltd – Midrand, Gauteng
Permanent

Job Purpose

The receptionist is responsible for providing secretarial, clerical and administrative support in the company in an effective and efficient manner.

  • Professionally answer telephone, screen and direct calls
  • Take and relay messages accurately
  • Provide information to callers and resolve queries
  • Greet persons entering organisation and direct persons to correct destination
  • Deal with queries from the public and customers
  • General administrative and clerical support
  • Receive and sort mail and deliveries
  • Tidy and maintain the reception area
  • General housekeeping
  • Assist with tea and coffee duty when required
  • Other duties as specified by your Line Manager

Education/Qualification, Skills and Experience

Education/Qualification

  • Matric

Skills & Competencies

  • Friendly and helpful individual
  • Attention to detail
  • Ability to work under pressure
  • Well disciplined’ individual
  • Knowledge of administrative and clerical procedures
  • Knowledge of MS Office packages
  • Knowledge of customer service principles and practices
  • Switchboard skills

Experience (experience required for the job)

  • Minimum of 2-years receptionist and switchboard experience in a professional organisation
  • Customer services

Accountabilities

  • Adhere to high level standards at Rectron
  • Communicate problems to management

Job Type: Permanent

Experience:

  • Switchboard Operator: 2 years (Required)

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